Patient Reviews For Mac
Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records, documentation, scheduling, practice management, and a patient portal. Because Valant focuses exclusively on behavioral health, users don’t have to navigate through billing codes and documentation templates made for other specialties. Valant offers a library of outcome measures for clinicians to utilize and track overtime.
Patient Reviews For Macafem
Patients may complete these assessments from the comfort of their own home via the Patient Portal, or in session with the clinician. Either way, results are documented in clinical notes and securely stored in patient records. Anno 1701 for mac. Documentation templates include click-to-narrative technology to reduce typing and simplify the creation of a structured note. Because the software is completely integrated, information like diagnosis and medication is pulled directly into the note from the patient chart. The practice management suite allows users to generate charges directly from the calendar, eliminating manual data entry. The extensive reporting feature allows users to manage all aspects of the revenue cycle as well as other clinical and appointment reports.
Patients are able to view their balances and receive statements electronically in their patient portal. Valant delivered on the clinical side of the application but was not productive on the billing side. Valant appeared to be a better program than what was actually delivered. The billing sector does not work well and caused many delays in payments. Pros Relatively comprehensive program overall, had appointment reminders, multiple options in documentation and connected notes through the schedule.
Cons Customer support was not consistent, difficult to make accommodations, no ability to use your own forms, a glitch that you could not accept payments or do anything else in the system until a diagnosis was entered, billing of secondary insurances did not work. TERRIBLE CUSTOMER SERVICE We have had problems with getting any customer service and help with technical issues. They have told us for at least 2 years that an upgrade was coming to the system so we did not change after the first year because we were holding out, but now it has been too long and we are seeking a new provider. Pros Ease of use with scheduling and documenting Cons If you ever want to add a user, make changes, have questions for support they take weeks to respond and typically do not resolve your issue. We have had problems with the e-prescribe since day one (3 years ago) and it has yet to be resolved.
We have also been told since day one that they were upgrading the system soon so that other features like payment online could be taken and we are still waiting on this. 10 years of use; Client appointments kept disappearing I would not recommend. After 10 years of use my staff and I are excited to move on. Pros Graphically appealing. Cons Practice of 7 locations each location and each location had issues with client appointments disappearing.
My Medical™ for Mac Store complete medical histories for as many people as you wish. Keep critical and hard-to-remember information on hand all the time. Track and chart test results and vital signs. Send your records to the doctor with a click of a button. Learn more about My Medical. Or download it now! The MacPractice Patient Portal is a secure and user friendly tool that allows patients to manage their patient records and communicate with your practice on the web. Fully HIPAA compliant Patient Portal enhances patient experience and maximizes your connection with patients.
Tech support kept blaming us. After a year of this non sense we are moving on. Also, their treatment plans do not incorporate into the soap notes. The treatment plan tool is clunky.
Also, their prices are expensive. I was surprised how much more we could get from their competitors for half the cost. Antiquated and obsolete If you are an applied behavior analyst or you need to bill in a time-based way (e.g., units) the scheduling software does not 'understand' this process and therefore auth tracking and claims, etc. Is not as easy as it could be. Pros The EHR is relatively complete in terms of features, and the claims submission process is simple.
The software provides a level of configurability in terms of user access that is unafforded by many competitors. Cons The system utilizes Microsoft Silverlight, and although the company is adamant that it has a solution that is web-based 'in the pipeline,' I have been a Valant user for over 2 years and the new system has not been made available to me.
I can only assume it is because we are a very small practice and do not meet their bottom-line requirements for moving my data to the new system. I will be moving on once my contract is up. Never be stuck without your notes Pros Valant is user friendly and easy to use. Working with multiple ehrs, having one specific for psychiatry is perfect. A lot of useful features.
Cons We should be able to create templates for routine items. I feel that our engagement leader should have been more forth coming with information regarding the importance of having the patients entered before our go-live. We should have had a soft go-live.where we entered the patient information then had a hard go-live.
Valant is a Wonderful Product! I would like to see photo for client on dashboard. I really like the way it all comes together despite this fact. I really feel like the photo would putr it over the top. I would like to see a Quick Books type billing program integrated with the system. Pros I loved the secure patient portal, the integrated scheduling, and the dashboard. I also like the color coding and bright eye catching reports.
The system was very easy to figure out- even without training. I feel the whole system was great, colorful, awesome, good - even for the money. Unfortunately a lot of smaller businesses and non-profits cannot afford it even though it is a great system. Buyer beware.
Valant unilaterally extended us for 12 months, when we were a few months away from closing out our account with them (with Valant's tech team assisting our switch, and business side aware) - and they sent the 'renewal notification' to a random person who was not ever a part of our practice. We are contesting their charges with the bank, filing a complaint with the better business bureau, and will proceed to court if necessary. It has been an unfortunate and unprofessional experience dealing with Valant, not to mention we were also dissatisfied with the product. Buyer beware.
Pros We found the product lacking overall. The functionality of the documentation side is too limited, including features related to MACRA/Meaningful Use. Cons We found the EMR to be lacking compared to more robust alternatives, and therefore decided to change to another product.
Then we also had very serious issues thereafter, with Valant unilaterally extending us for 12 months, as we were about to close out our transition to the other EMR vendor. (Valant's tech team was assisting us with the switch, and business/customer-service side was aware). This was an unprofessional, despicable money grab.
Why would we extend with Valant for 12 months, when we were a few months away from closing our account? Best EMR I could find for the money. Professionalized my small private practice for a price I can afford.
Pros The customer service is great. Negotiating around site is user friendly.
I like the word add on. Wish it worked with more browsers. Cons Old templates. Writing prescriptions is a problem because of limitations.
It does not allow me to use ranges, for instance: 1-2 tabs po qhs. I also receive a lot of calls from pharmacies for clarification because of this problem. Additionally, I wish there was an ICD section to remind me to add for controlled substances due to new laws. I never received the 3 personalized templates I contracted for. Mediocre EMR with spotty customer service Pros Patient notifications of appointments were included in price; there was a mobile option for accessing it; the appearance was modern and nice Cons Reporting functions were very confusing and ambigous; costly and very inflexible with terms of agreement (e.g.
Couldn't reduce number of clinicians); had to go to multiple screens to try to explain billing to clients; patient portal cumbersome; no virtual paperwork options; had frequent errors in scheduling where things done just didn't 'stick' in the system; customer service reps didn't always respond timely; had to pay extra every time we onboarded a therapist. Great and detailed ehr Pros This ehr system is complete with all the necessary tabs to help the users navigate it more easily. It is customizable such that users dont necessarily need to fill in all the tabs.
It also has a built in electronic prescribing ability that allows users to send both controlled and regular prescriptions. Customer service is amazing if you need any assistance with the program. Cons To open a patients chart, one has to go to the open chart tab instead of being able to see notes by right clicking on the patients name from the schedule page.
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